Terms and Conditions
Accepted Payment Methods
For Clothing and Accesories:
- Credit Card Payments via stripe.com*
- Electronic Bank Transfers
- IBAN: ES09 0019 0153 8749 3002 4475
- SWIFT / BIC CODE: DEUTESBBXXX
* Respective service fees for transactions will be incurred by the seller.
All payments are due upon placement of the order.
If payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased.
If no payment is received, no items will be shipped.
Payment Processing Durations
All transactions are subject to a mandatory processing period. Please include the processing times as set out below when placing your order.
|Method of Payment||Time to Process Payment|
|Credit Card||5 – 7 Business Days|
|Electronic Funds Transfer||5 – 7 Business Days|
Additional import taxes may apply depending on the shipping destination. Import taxes vary from country to country and remain the responsibility of the buyer.
We strongly suggest that buyers contact their local Duty Offices and inquire as to what applicable taxes and levies my be incurred before placing an order on this website.
Shipping costs and destinations are available at https://www.juliusjooste.com/shop/shipping-speeds-and-pricing/
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase.
The seller agrees to send information such as shipping waybills and or tracking codes to the buyer in an orderly fashion once said details have been received from the company responsible for the shipment.
Please check your delivery in the presence of the delivery person. If you notice damage, you should refuse receipt. Then, please contact our customer service immediately, so that they can order a replacement. To allow a quick handling of the situation, it is helpful if you can e-mail our customer service photographic documentation of the damage.
If you have already received the work before you notice damage, please contact our customer service as soon as possible. Please keep the original packaging in case a return is necessary.
Items are entitled to be refunded or returned based on complaint.
If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund.
Buyer must take into account the description of the item before requesting a refund.
If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
Exchanges are granted on a case-by-case basis.
You can cancel your order up to seventy two (72) hours after it has been placed. After this period the production process for your work will have already begun, and it is therefore not possible to cancel your order after this point. Please note that the full payment for your order is booked automatically once the order is successfully placed. If you cancel your order, you will receive a confirmation e-mail immediately.
Any complaints about items or sellers may be sent to our support team in writing [email protected].
There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.
The seller is not responsible for any health or safety concerns once the buyer has received the item.
If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. These terms and conditions are subject to change.
juliusjooste.com Terms of Service (“Agreement”)
This Agreement was last modified on May 22, 2020. Please read these Terms of Service completely using www.juliusjooste.com which is owned and operated by juliusjooste.com.
This Agreement documents the legally binding terms and conditions attached to the use of the Site at www.juliusjooste.com. By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.
The Site and all of its original content are the sole property of juliusjooste.com and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
juliusjooste.com reserves the right to terminate your access to the Site, without any advance notice.
Links to Other Websites
Our Site does contain a number of links to other websites and online resources that are not owned or controlled by juliusjooste.com. juliusjooste.com has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services.
This Agreement is governed in accordance with the laws of the Kingdom of Spain.
Changes to This Agreement
juliusjooste.com reserves the right to modify these Terms of Service at any time.
We do so by posting and drawing attention to the updated terms on the Site.
Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service. Therefore, we ask that you check and review this Agreement for such changes on an occasional basis.
Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the juliusjooste.com site immediately.